Tracking numbers may take 1-2 business days to become active after your order has shipped. If your tracking number is still not working after this period, please contact our support team at [email protected] or call +1 (262) 735-5742 for assistance.
If your tracking information indicates that your order has been delivered but you have not received it, please check with your neighbors or any secure locations where the package might have been left. If you still cannot locate your order, contact us at [email protected] or +1 (262) 735-5742, and we will help resolve the issue.
Sometimes tracking information may not be updated due to delays with the shipping carrier. If there are no updates for more than 5 business days, please reach out to our support team at [email protected] or +1 (262) 735-5742 so we can investigate the status of your shipment.
Unfortunately, once an order has been shipped, we cannot change the shipping address. If you need to update your shipping address before the order ships, please contact us immediately at [email protected] or +1 (262) 735-5742. We will do our best to accommodate your request if the order has not yet been processed.